Knowledge Base

Categories (11)

Academic Applications

Software used for academic coursework.
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Account Services

Account Services includes password reset, account re-enable and other account related issues.
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Desktop Services

Computer, Software, and Workstation related matters.
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Email and Groups

Get support for your email and related services such as distribution lists and delegated accounts.
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Enterprise Applications

Enterprise applications such as Automic, Banner, DegreeWorks, Perceptive Content, WebFocus, and Self Service Banner.
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Information Security

Report Information Security issues here.
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Network and Wireless Connectivity

Network access for wired and wireless...
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Phone and Voicemail

Request activations, changes, or repairs to a VoIP phone, including voicemail or setting up call-forwarding.
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Printing Services

Request troubleshooting or printing assistance with PaperCut or Web Print for printers and copiers.
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Salesforce COE

Salesforce requests and issues.
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Web Applications

Support for the main website and the various web applications that are hosted.
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