Knowledge Base

Categories (11)

Software used for academic coursework.

Account Services includes password reset, account re-enable and other account related issues.

Computer, Software, and Workstation related matters.

Get support for your email and related services such as distribution lists and delegated accounts.

Enterprise applications such as Automic, Banner, DegreeWorks, Perceptive Content, WebFocus, and Self Service Banner.

Report Information Security issues here.

Network access for wired and wireless...

Request activations, changes, or repairs to a VoIP phone, including voicemail or setting up call-forwarding.

Request troubleshooting or printing assistance with PaperCut or Web Print for printers and copiers.

Salesforce requests and issues.

Support for the main website and the various web applications that are hosted.