Overview
If you have access to an email created for a department or a group, you may be able to access it directly from DMail as if you were logged into it directly. To open the other email, open up DMail and click on the DMail icon in the top right, any emails that have been delegated to you will appear here. Just click on the account and it will open in another tab.
This process is only valid for the older style group emails. Google has updated their policies and stopped allowing us to create emails this way as standalone email accounts must now be tied directly to a person. If the email you are trying to access was made after this change, it is most likely a Google Group, which needs to be accessed a different way.
If you are having trouble, or have any questions, please give us a call at x1212 or 1-800-322-3984 and we can assist you further.