On January 19 you will be able to chat with the ITS Assistant, an AI-powered chatbot that can help answer common tech questions, including:
- WiFi connectivity
- Password reset instructions
- Duo multi-factor authentication guidance
- Printing support
- Basic DU technology troubleshooting
- And more!*
Link coming soon!
Having trouble finding an answer to a question? Confused about a response? Run into a bug? Want to share some thoughts? Let us know by emailing your question or chat log to csc@davenport.edu. We're always looking to improve the ITS Assistant and your feedback will be extremely valuable!
*Disclaimer: The ITS Assistant is powered by AI. It can make mistakes and may not have the answer to everything. Please do not share sensitive personal information (like passwords or SSNs) when chatting with the ITS Assistant.